Privacy Policy

Welcome to Loop Knitting Store, where we cherish the artistry and dedication of knitters like you. Just as you trust us to provide premium yarns, patterns, and accessories for your creative projects, we are committed to protecting your privacy with the same care and attention to detail. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at newknittedproducts.com. By using our site, you agree to the practices described here, designed to align with global privacy standards and ensure a secure, enjoyable crafting experience.

Information We Collect

To enhance your shopping journey and provide personalized service, we collect certain types of information, much like how we carefully curate our collection of alpaca yarns and Anne Kelly textile books. This includes:

• Personal Information: When you make a purchase or create an account, we collect details such as your name, email address, shipping address (e.g., for deliveries to Union City or internationally), and payment information (e.g., credit card details or PayPal account data). This allows us to process orders smoothly, similar to how we ensure seamless transactions for our global customers.
• Technical Data: We automatically gather information like your IP address, browser type, and device details to improve site functionality and security, ensuring your access to our patterns and yarns is as reliable as our worsted weight wool.
• Usage Information: We track how you interact with our site, such as pages visited (e.g., browsing our 4-ply fingering patterns or accessories section), to tailor recommendations and optimize your experience.
• Cookies and Tracking Technologies: As described below, we use cookies to remember your preferences and shopping cart items, making your return visits as comfortable as knitting with beginner-friendly tools.

How We Use Your Information

Your data helps us support your creative journey, just as our premium products inspire your projects. We use it for:

• Order Processing and Customer Service: To fulfill purchases, handle shipping (excluding certain remote areas and parts of Asia), and respond to inquiries via [email protected].
• Personalization: To recommend products based on your interests, such as alpaca yarns or Amba O’Brien patterns, creating a curated experience akin to exploring our physical store.
• Communication: To send updates on orders, new arrivals, or promotions, always with your consent and an option to unsubscribe.
• Security and Improvements: To protect against fraud and enhance our website, ensuring it remains a safe space for knitters worldwide.

Sharing and Disclosure of Information

We value your trust and only share your information in limited circumstances, similar to how we selectively partner with brands like Big Bad Wool or Biches & Bûches:

• Service Providers: We may share data with trusted third parties who assist with payment processing (e.g., for credit card or PayPal transactions), shipping, or IT support, under strict confidentiality agreements.
• Legal Compliance: If required by law, we may disclose information to comply with regulations or protect our rights and safety.
• Business Transfers: In the event of a merger or sale, your data may be transferred, but we will notify you and ensure continued protection.

We never sell your personal information to third parties for marketing purposes.

Data Storage and Security

Just as we store our finest aran/worsted yarns in optimal conditions, we implement robust measures to protect your data:

• Storage: Your information is stored on secure servers, with data retained only as long as necessary for business purposes or as required by law.
• Security Measures: We use encryption, secure payment gateways, and access controls to safeguard your data, reflecting the same care we put into selecting our products. However, no online method is 100% secure, and we encourage you to use strong passwords and monitor your accounts.

Your Rights

As a valued member of our knitting community, you have control over your information, including the right to:

• Access, update, or delete your personal data.
• Opt-out of marketing communications at any time.
• Restrict or object to certain data processing, where applicable under laws like the GDPR.
• Data portability, allowing you to receive your data in a usable format.

To exercise these rights, contact us at [email protected]. We will respond promptly, just as we do with customer service inquiries.

Cookies and Tracking Technologies

Our website uses cookies—small text files stored on your device—to enhance your experience, much like how a well-organized pattern book guides your knitting:

• Types of Cookies: We use session cookies for temporary data (e.g., shopping cart items) and persistent cookies to remember your preferences and login details.
• Purpose: Cookies help us analyze site traffic, personalize content, and improve functionality, ensuring smooth navigation through our menus, from “4 PLY/FINGERING” to “ARTIST + CRAFT ARTISTS BOOKS.”
• Control: You can manage cookie settings through your browser preferences. Disabling cookies may affect site performance, but we respect your choices.

We may also use third-party tools for analytics and advertising, which adhere to their own privacy policies.

International Data Transfers

As a global store serving knitters worldwide (excluding parts of Asia and remote areas), your data may be processed in countries with different privacy laws. We ensure adequate protections through standard contractual clauses or other mechanisms, maintaining the high standards you expect from our international yarn selections.

Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or laws. The latest version will always be posted on our website, with the effective date noted. Continued use of our site constitutes acceptance of any updates.